Privacy Policy

Effective Date: April 26, 2026

At Fehwdos (www.fehwdos.com), we are committed to protecting the privacy of our customers, whether you are a retail shopper looking for fresh vegetables or a wholesale partner sourcing crops in bulk. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Ghana Data Protection Act, 2012 (Act 843).

1. Information We Collect

To provide you with fresh produce and seamless delivery, we collect the following types of information:

• Personal Identification: Name, phone number, email address, and delivery address.

• Order Details: Information regarding the types of crops or vegetables purchased, order volume (retail vs. wholesale), and frequency.

• Payment Information: Details required to process transactions (processed via secure third-party payment gateways; we do not store full credit card/mobile money PINs on our servers).

• Business Information: For wholesale clients, we may collect business registration details and Tax Identification Numbers (TIN).

2. How We Use Your Information

We use your data to ensure the "farm-to-table" process works efficiently:

• Order Fulfillment: Processing payments, organizing harvests, and delivering produce to your location in Ghana.

• Communication: Sending order confirmations, delivery updates, and responding to inquiries.

• Improvement: Analyzing which crops are in high demand to better plan our planting seasons.

• Legal Compliance: Meeting tax and reporting obligations under Ghanaian law.

3. Sharing Your Information

We do not sell your personal data. We only share information with third parties necessary to run our farm operations:

Category Purpose

Logistics Partners Delivery drivers and couriers who bring produce to your door step

Payment Processors Secure platforms (e.g. local banks) to handle Mobile Money transactions

Legal Authorities Only when required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access. Since we operate within Ghana, we take extra care to ensure that digital records of wholesale contracts and retail transactions are stored securely.

5. Your Rights

Under the Data Protection Act of Ghana, you have the right to:

• Access the personal data we hold about you.

• Correct any inaccurate information (e.g., updating a delivery address).

• Object to the processing of your data for marketing purposes.

• Request Deletion of your account and associated data, subject to legal record-keeping requirements.

6. Cookies and Tracking

Our website uses basic cookies to remember your shopping cart items and to analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function correctly.

7. Changes to This Policy

Fehwdos reserves the right to update this policy as our business grows and technology evolves. We will notify customers of significant changes via our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact our Data Protection lead:

Email: fehwdos@gmail.com

Location: Gwiraykinim, off Ankwanda Road, Elmina Ghana